Returns and refunds

RETURNS & REFUNDS POLICY

All products sold through GALLERY46 and at our gallery are verified by us as genuine articles. GALLERY46 is confident you will be satisfied with your purchase. 
 
In the unlikely event that you are not satisfied with your artwork(s), you are entitled to cancel your purchase and receive either a refund within 7 days of receiving your order. 
50% Holding Deposits can be refunded in full.
Shipped artworks can be returned to us via post and will be refunded minus the shipping and packaging cost.
All refunds will be processed in GBP.

We cannot be held accountable to changes in exchange rates.

RETURNING YOUR ARTWORK
To qualify for a refund, artwork(s) must be returned to us in mint condition, within the original packaging and accompanied by an original proof of purchase within 14 days of receiving your order. 
Should artworks(s) return damaged or lost in transit, GALLERY46 cannot issue a refund.
 

REPACKAGING YOUR ARTWORK (FRAMED)
Ensure your frame is firmly secured with foam edges and cardboard cover.

REPACKAGING YOUR ARTWORK (UNFRAMED)
Ensure your print is delicately wrapped in tissue and rolled in a tube suitable for the artwork

CANCELLING OR EXCHANGING YOUR ORDER
Artworks should be returned to the gallery at the following address:
GALLERY46
46 Ashfield Street
LONDON
E1 2AJ

CHANGES IN ORDERS
Prices, offers and products are subject to availability and may change before we accept your order.
We make every effort to ensure that all information on the website is accurate. However, errors can occur.
If we discover an error in the description or price of a product, we will notify you and ask if you wish to continue or cancel your order.
 

INCORRECT AND FAULTY ORDERS
Please contact [email protected] as soon as you have registered a fault or issue with your artwork with photos of the fault and any other relevant information.
All orders (artworks and frames included) found to be damaged or faulty upon receipt to the recipient will be refunded in full with the confirmation of the gallery upon the above. 
 
COLOUR OF ARTWORK
The colour of goods may vary slightly from that shown on the website due to varying monitor settings or the type of device.

These terms and conditions do not affect your statutory rights as a consumer.